Frequently Asked Questions

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It is very important to choose the correct condition of your device so that the buyer knows exactly what to expect when receiving your item in the mail. Selecting the correct condition means you’ll get paid faster too. Here are the criteria for determining your device’s condition:

1. Get a quote on our website. Find your device using our search field, select your item, follow the prompts, and continue to checkout.

2. Print out your pre-paid UPS shipping label, affix it to the box you’ll be using, and carefully pack and mail your device to us.

3. Get paid. We will make payment within 1-3 business days of receiving your items. Payments are made via check or Paypal.

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